Service form

Do you have a technical issue or would you like to send in your station? Use the form below—we will get back to you as quickly as possible.

Station
GMS Service & Support
Yes No
Is the ON / OFF switch set to ON?
Does the battery monitor display anything?
Does the station have over 95% lead-gel / 21% lithium at min. 12 volts?
Is the station no longer charging to 100%?
Does the station work on the move?
Does the station work when it is connected to mains power?
Is the residual-current circuit breaker on the power strip RED?
Does the station power off during a print job?
Is the runtime reduced?

When reading the battery monitor, the station must be disconnected from the power supply.

Charge the GMS for 24 hours using an outlet that remains switched on overnight. Then disconnect the station from the power supply and read the values.

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